At surewin168, member privacy is more than just words on paper — it is a genuine commitment. This document clearly explains how we collect, use, store, and protect your personal information, with full transparency and accountability.
Four core principles that shape how surewin168 manages your personal data every day.
Six layers of data protection we have implemented to keep your information secure on the surewin168 platform at all times.
Welcome to the Privacy Policy surewin168. This document is written in Bahasa Melayu to ensure every Malaysian member can clearly understand how their personal information is managed by our platform.
Surewin168 genuinely cares about your privacy — not because the law requires it, but because we believe member trust is the most valuable asset we have. Without your trust, nothing we do means anything.
This Privacy Policy is published by the company operating the surewin168 and applies to all services offered through the surewin168.bet website, the surewin168 mobile app (iOS and Android), and any other digital medium operating under the surewin168 brand.
This policy explains:
This policy applies to all individuals who register for or use the surewin168 platform, including active members, former members, and individuals who browse the platform without registering.
Surewin168 collects personal data on a minimum-necessary basis — we only collect what is genuinely required to provide you with the best possible service. The following are the categories of data we collect:
| Data Category | Example | Method of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Registration form |
| Contact Data | Email, phone number, address | Registration & profile updates |
| Financial Data | Payment methods (TNG, DuitNow, FPX), MYR transaction records | Deposits & withdrawals |
| Verification Data | MyKad copy, selfie for verification | KYC Process |
| Usage Data | Activity logs, betting history, games played | Automatically during use |
| Technical Data | IP address, device type, operating system, browser | Automatic (cookies & logs) |
| Communication Data | Support chat records, emails, complaints | Customer support interactions |
We not collect sensitive data such as medical records, religious information, or biometric data unless specifically required for KYC identity verification purposes.
Surewin168 uses your personal data solely for lawful and transparent purposes. Every piece of information we collect has a clearly defined purpose:
Surewin168 never sold, never rented, never traded members' personal data to any party for marketing or commercial purposes. Your data is only shared in the following limited and necessary situations:
All third parties that receive surewin168 member data are bound by strict data processing agreements and must adhere to privacy standards equivalent to or higher than surewin168's own standards.
Surewin168 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required under Malaysian law.
Once the retention period ends, your personal data will be securely deleted or anonymised in a manner that makes re-identification impossible.
The surewin168 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of the surewin168 platform.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by surewin168:
The surewin168 platform is a service strictly for adults aged 21 and above. We do not knowingly collect, store, or process personal data of individuals under the age of 21.
If you are a parent or guardian and become aware that your underage child has used the surewin168 platform, please contact us immediately at support@surewin168.bet. We will take prompt action to close the account and delete all associated data within 48 hours.
Surewin168 uses a multi-layered age verification system and rigorous KYC process to prevent underage individuals from accessing our platform.
Surewin168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Each new version will include a clear "Last Updated" date at the top of this document.
For material changes that significantly affect your rights, surewin168 will provide notice via:
Continued use of the surewin168 platform after any changes are published will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account by contacting our support team.
We welcome any enquiries, concerns, or feedback regarding this Privacy Policy or how surewin168 handles your personal data. Please reach out to our Data Privacy Officer via:
Our Malay-speaking team is ready to assist and committed to responding to every privacy-related enquiry within 3 business days.
Your privacy is protected. Your data is secure. Now it's time to enjoy Malaysia's best betting experience alongside over 500,000 members who already trust surewin168. Register for free and claim your Welcome Bonus of up to RM1,000.
By registering, you agree to the surewin168 Privacy Policy and Terms & Conditions.
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